Privacy Policy

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Effective Date: 27/04/2025

At Blaze Kitchen, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with us through our website, phone, email, or in person.

1. Information We Collect

We may collect the following types of information:

• Personal information (such as your name, email address, phone number, delivery address) when you place an order, make an enquiry, or contact us.
   
• Payment information when you make a purchase.
   
• Technical information, such as your IP address, browser type, and browsing behaviour when you use our website.
   
• Preferences and feedback to improve your customer experience.
   

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders.
   
• Respond to your enquiries and provide customer support.
   
• Improve our services, website, and overall customer experience.
   
• Send you updates, promotions, and news (only if you have opted in).
   
• Comply with legal obligations.
   

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties who assist in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
   
• Withdraw consent for marketing communications at any time.
   
• Request that we restrict or stop processing your data in certain circumstances.
   

If you wish to exercise any of these rights, please contact us at hello@blazekitchen.co.uk

6. Cookies

Our website may use cookies to improve your browsing experience. You can choose to accept or decline cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Blaze Kitchen
Email: hello@blazekitchen.co.uk

Phone: 01279 898 829